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  3. Bug logging in (through web)

Bug logging in (through web)

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  • JAY ZOJ Offline
    JAY ZOJ Offline
    JAY ZO
    English Users
    wrote on last edited by
    #1

    Hi.
    When i log in, i always click the “keep me logged in” button.
    Sometimes i do accidentally log out, and after i did 2 times in a row, i decided to report this bug.
    After putting my password and username in, it takes ages to load. It looks like this:
    IMG_1601.jpeg ![alt text](image url)
    Usually when i know i’ve logged in, a rolling football with different tips underneath appears, but that happens after a random amount of tries which is time consuming. When it starts to load like this, i have to refresh the page, try agin, and the same thing happens. It takes ages to log in. In summary, when i try to log in, the rolling football appears after x amount of retries which is very frustrating and time consuming, and usually, the button turns grey, as seen in the picture, and loads forever.
    Please fix this bug…

    By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    FC Eddie_NLF 1 Reply Last reply
    1
    • JAY ZOJ JAY ZO

      Hi.
      When i log in, i always click the “keep me logged in” button.
      Sometimes i do accidentally log out, and after i did 2 times in a row, i decided to report this bug.
      After putting my password and username in, it takes ages to load. It looks like this:
      IMG_1601.jpeg ![alt text](image url)
      Usually when i know i’ve logged in, a rolling football with different tips underneath appears, but that happens after a random amount of tries which is time consuming. When it starts to load like this, i have to refresh the page, try agin, and the same thing happens. It takes ages to log in. In summary, when i try to log in, the rolling football appears after x amount of retries which is very frustrating and time consuming, and usually, the button turns grey, as seen in the picture, and loads forever.
      Please fix this bug…

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @JAY-ZO

      Hi there,

      I just tested this myself and I don't have any issues to log in. Neither when I activate the 'keep me logged in' function, manually log out and then loggin back in with that function activated again. So this seems like it's something on your end.

      JAY ZOJ 1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @JAY-ZO

        Hi there,

        I just tested this myself and I don't have any issues to log in. Neither when I activate the 'keep me logged in' function, manually log out and then loggin back in with that function activated again. So this seems like it's something on your end.

        JAY ZOJ Offline
        JAY ZOJ Offline
        JAY ZO
        English Users
        wrote on last edited by
        #3

        @FC-Eddie_NL
        I know it doesn’t happen to anyone else. How can i fix it?

        By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
        By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

        FC Eddie_NLF 1 Reply Last reply
        0
        • JAY ZOJ JAY ZO

          @FC-Eddie_NL
          I know it doesn’t happen to anyone else. How can i fix it?

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #4

          @JAY-ZO

          Well, the most obvious one is to not accidentaly manually log out 😉 Otherwise, it's the usual suspects:

          • perhaps OSM is just a bit slower in general at that time
          • clear cookies and cache
          • check if loading is also slow when using another browser or even another device
          • check your internet connection
          • check if firewall is blocking anything
          • make sure that all hardware and software are up-to-date
          • do a full diagnostics and clean up of your pc/laptop
          JAY ZOJ 1 Reply Last reply
          1
          • FC Eddie_NLF FC Eddie_NL

            @JAY-ZO

            Well, the most obvious one is to not accidentaly manually log out 😉 Otherwise, it's the usual suspects:

            • perhaps OSM is just a bit slower in general at that time
            • clear cookies and cache
            • check if loading is also slow when using another browser or even another device
            • check your internet connection
            • check if firewall is blocking anything
            • make sure that all hardware and software are up-to-date
            • do a full diagnostics and clean up of your pc/laptop
            JAY ZOJ Offline
            JAY ZOJ Offline
            JAY ZO
            English Users
            wrote on last edited by
            #5

            @FC-Eddie_NL
            Haha, i don’t think all hardware is up to date😂

            By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
            By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

            1 Reply Last reply
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            • FC Eddie_NLF FC Eddie_NL locked this topic on
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